?If the customer communicates with us more than once, does he considered as new customer
No, the customer registers once with the number he communicates with as long as he is communicating from the same number so he consider as one contact and there is no limit to the number of times he communicates or any number of mail messages sent
?What will happen if I cross 1000 clients
Your account will be upgraded to the second package in order to receive new customers (or you have to download or delete existing customers' data in order to be within the same package).
?Is payment for the message
There are no additional costs for the number of messages received, regardless of the number
?Is the account required to be WhatsApp business
It is not a requirement, you can activate the system on normal WhatsApp or WhatsApp business
?Is there a way to protect my data from being lost
The cloud system is (online) on Amazon servers and is fully protected, as well as in an integrated system for the reports and data that can download all the data on the platform, with the ability to download it to your devices at any time
?Migrating the data and uploading it to the system will be difficult
Don't worry, you can easily upload any data you have to Awfar CRM and transfer all the current sales data to it